Unified Communications (UC) and Collaboration Tools that Allows For the Optimization of Corporate Gains

Communication is one of the key factors which contribute to the success of any organization in the contemporary business setup. An organization, which fails to understand the importance of communication, is likely to stay behind and fail to gain competitive advantage in these times of great opportunities. An organization needs a collaboration tool to communicate all the time with its employees, suppliers, customers, and business partners. The advancement in technology has brought into existence various means of communication, ranging from telephone, instant messaging, faxes, e-mails to web conferencing, web meetings, unified PDAs etc. On one end, the picture may seem to be rosy but at the very other moment one realizes that more options means more problems.

Effective communication requires that messages be delivered to the right person, at the right time, in the right place and through the right medium. This is where the concept of Unified Communications (UC) comes in. As the name suggests, UC means integration of different kinds of communication systems in the organization to ensure that the user can access the required person without having to worry about the communication device being used by the recipient. It is a high end collaboration concept which enables organizations to bring together its distributed and increasingly mobile employees and thus save upon the costs of communication.

Unified communications, through conferencing services helps organizations increase the productivity of their business processes in myriad ways. Improvement in processes leads to smoother workflow, reduction in wastages and avoidance of delays. Quicker and integrated communications can thus enhance the profit making capacity by augmenting the decision-making mechanism and the knowledge pool in the organization.

 

How to engage in an effective Virtual Meeting.

can form effective mechanisms for fruitful online conference. A close look at successful meeting has thrown light on the primary importance of the initiator in getting the semantics right for web meetings.

To begin with the initiator of the meeting should diligently communicate the purpose of meeting in the beginning and also his identity. Once the meeting commences the initiator must allow the others to give their opinions and should also encourage them to speak up. The task of noting down the key points in the meeting should be handled by someone other than the initiator of the net meeting. Full attention must be paid at the time of the meeting, cell phones should be switched off and multitasking should be avoided. It is necessary that the initiator and participants speak clearly and to the point to avoid miscommunication.

The past shortcomings of web meetings, like cross platform issues, budget issues on tools and processes, etc have reduced. With on the availability of on premise appliances like Turbomeeting-200 removing the need of downloads, net meetings are becoming increasing more productive.